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	<title>Comments on: Dealing with Detractors</title>
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	<description>Make Things Happen</description>
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		<title>By: Six Steps For Dealing With Detractors</title>
		<link>http://www.brasstackthinking.com/2008/12/dealing-with-detractors/comment-page-1/#comment-18247</link>
		<dc:creator>Six Steps For Dealing With Detractors</dc:creator>
		<pubDate>Tue, 06 Jul 2010 10:01:51 +0000</pubDate>
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		<description>[...] Dealing With Detractors (Brass Tack Thinking) [...]</description>
		<content:encoded><![CDATA[<p>[...] Dealing With Detractors (Brass Tack Thinking) [...]</p>
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		<title>By: Top 3 Questions About Risk &#38; Social Media for Business &#124; GrayMatter Minute</title>
		<link>http://www.brasstackthinking.com/2008/12/dealing-with-detractors/comment-page-1/#comment-15917</link>
		<dc:creator>Top 3 Questions About Risk &#38; Social Media for Business &#124; GrayMatter Minute</dc:creator>
		<pubDate>Mon, 03 May 2010 04:04:18 +0000</pubDate>
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		<description>[...] It really is that simple. Read more about handling negative comments in posts by Matt Collier and Amber Naslund, or google it. This is where your customer service skills should (and will surely) kick in. Fear [...]</description>
		<content:encoded><![CDATA[<p>[...] It really is that simple. Read more about handling negative comments in posts by Matt Collier and Amber Naslund, or google it. This is where your customer service skills should (and will surely) kick in. Fear [...]</p>
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		<title>By: Is Corporate Blogging Right For Your Business? &#124; GrayMatter Minute</title>
		<link>http://www.brasstackthinking.com/2008/12/dealing-with-detractors/comment-page-1/#comment-15718</link>
		<dc:creator>Is Corporate Blogging Right For Your Business? &#124; GrayMatter Minute</dc:creator>
		<pubDate>Mon, 26 Apr 2010 04:06:17 +0000</pubDate>
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		<description>[...] Companies That Really Get Corporate Blogging Dealing with Detractors  Corporate Blog Trends and [...]</description>
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