Why I Don’t Care About My Blog’s Traffic

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Someone’s bound to yell at me for this. But I simply don’t care about my blog’s traffic. Why? That’s just a number.

Here’s what I do care about.

I care that when you come here, you find something that’s valuable. To you. Either you enjoyed reading it, or it gave you an idea, or you showed it to your boss, or it just reassured you that you’re not the only crazy one thinking these things.

I care that my blog encourages you to connect with me other places. Not just Facebook or Twitter, but on the phone. Email. Over coffee. And hopefully, when we meet in person, we feel like we know each other a little bit.

I care that you feel welcome here. That you feel like I’m glad to have you, and more importantly, like the other folks in my community are welcoming and interested in participating in great conversation with you also. And if you’re the lurking type, I hope you feel like there’s a comfy sofa in the corner for you, always.

I care that I have a place to collect all the thoughts that pile up in my head, every day. To work out my business ideas in an organized fashion. (I do the personal stuff too, over here.) Otherwise, my head would asplode, and that would be messy.

I care that some people have been inspired to start blogs of their own, presumably because they know if a mouthy-pants like me can do it, so can they.

I care that I’ve given people practical ideas to use in their work. How do I know? Because they’ve told me.

I care that my blog has helped introduce me to people that have become friends, trusted colleagues, and even hired me to do real work (thanks, David).

You can argue all you want that my traffic is an indication of how interesting I am, or how compelling my posts are, or how “influential” I am, and I say hogwash. My traffic is an indication that I piqued someone’s interest today. But just today. (Look, I get that this is probably a much different thing for a business, or someone trying to make money from their blog by selling eyeballs or proving their audience, but hey. I’ve gotten a pile of business from my blog, even when it was a tiny thing. So there. I’m probably doing it wrong.)

Subscribers are slightly more nifty, because they tell me someone liked what they saw and wanted more. And I’m grateful for every one of you.

But when all is said and done, if I’m delivering something great to 15 of you or 200 of you or 50,000 of you in a given day, what matters isn’t how many of you showed up. It’s how many doors this has opened from me to you, on a dozen and a half channels, so that we can connect, do work together, visit, laugh, have a beer, and share war stories someday. It’s how many of you want to hang out. Learn. Share. Because hell if I don’t learn something from each of you, daily.

My currency here isn’t my traffic, it’s you. Each of you humans (some of you aliens, maybe). It’s the privilege I have to write stuff I care about, and hear from other people who care about that stuff too. That’s reassuring, and comforting, and thought provoking, and downright fun.

So I’m sorry if I didn’t count you as you came in the door today. Whether there’s five of you or five hundred thousand, I’m going to care about the same damn things.

And if I haven’t said it often enough or loudly enough, I’m just thrilled to pieces that you take time out of your day to spend it here. So thanks.

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  • http://climenole.wordpress.com Claude LaFrenière / Climenole

    Good morning Amber :)

    I’m often too much concerned with the traffic and feed-back of my blog. Recently I wrote on FriendFeed this comment:

    “I’m writing (not enough) on subjects (not “in” {almost}) for an audience near to ZERO and a feed-back accordingly. A kind of e-Darwinism I guess… [Anyway: I still publish {or not} and this is irrelevant to any kind of "perish".]

    Talking about feed-back: did I {always/often/sometimes} give that {vital?} feed-back to the poeple I read? Hmmm… I feel a little bit ashamed now…”

    You’re right about the meaning of the traffic stats: this reflect only the number of visitors not the time they give to read the contains of a web post… Stats about Rss/Atom/Rdf feeds for a web site give only the number of syndicated feeds not the real number of poeple taking the time to read the posts.

    This is a simple fact of the life: poeple are too busy or distracted by too much sollicitations from the web to slow down and keep focus on what is really valuable and worth to read, keep and let know their appreciation to the author of the blog.

    Today, I decide to slow down and keep the time for what is important like your today’s article.

    I keep it (with Scrap Book or Zotero Firefox extension? ) to read it in case I feel (again) concerned by blog traffic and feed-back.

    Have a great day!
    :)

  • http://climenole.wordpress.com Claude LaFrenière / Climenole

    Good morning Amber :)

    I’m often too much concerned with the traffic and feed-back of my blog. Recently I wrote on FriendFeed this comment:

    “I’m writing (not enough) on subjects (not “in” {almost}) for an audience near to ZERO and a feed-back accordingly. A kind of e-Darwinism I guess… [Anyway: I still publish {or not} and this is irrelevant to any kind of "perish".]

    Talking about feed-back: did I {always/often/sometimes} give that {vital?} feed-back to the poeple I read? Hmmm… I feel a little bit ashamed now…”

    You’re right about the meaning of the traffic stats: this reflect only the number of visitors not the time they give to read the contains of a web post… Stats about Rss/Atom/Rdf feeds for a web site give only the number of syndicated feeds not the real number of poeple taking the time to read the posts.

    This is a simple fact of the life: poeple are too busy or distracted by too much sollicitations from the web to slow down and keep focus on what is really valuable and worth to read, keep and let know their appreciation to the author of the blog.

    Today, I decide to slow down and keep the time for what is important like your today’s article.

    I keep it (with Scrap Book or Zotero Firefox extension? ) to read it in case I feel (again) concerned by blog traffic and feed-back.

    Have a great day!
    :)

  • http://www.flackrabbit.com Margie Newman

    It’s funny. Folks are always asking what the heck I hope to accomplish with my blog and how many people do I think actually read it. I know how many folks read it – and in the grand scheme of the interwebs it’s not that many.

    I just want to a relevant and helpful resource to the technologically curious, that’s all. Like you say — be that 5 or 200, I’m doing this in the hopes that someone will encouraged and empowered to communicate.

    Plus, I just really like blogging.

    I wish I had something pithy to add to your post but it’s spot on in every way. And so refreshing to read. So all I can say is Amen, sister.

    :)

    @MargieNewman

    Margie Newmans last blog post..Social Media: just be a Smart Ass

  • http://www.flackrabbit.com Margie Newman

    It’s funny. Folks are always asking what the heck I hope to accomplish with my blog and how many people do I think actually read it. I know how many folks read it – and in the grand scheme of the interwebs it’s not that many.

    I just want to a relevant and helpful resource to the technologically curious, that’s all. Like you say — be that 5 or 200, I’m doing this in the hopes that someone will encouraged and empowered to communicate.

    Plus, I just really like blogging.

    I wish I had something pithy to add to your post but it’s spot on in every way. And so refreshing to read. So all I can say is Amen, sister.

    :)

    @MargieNewman

    Margie Newmans last blog post..Social Media: just be a Smart Ass

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  • http://www.mattmahowald.wordpress.com Jennifer Larson-New PFC

    My feeling on this is that if you care more about the quality of what you are writing, and if you are providing your readers with information they can use in some way, the traffic will come.

    I like that you put it all out there, because all the talk about traffic can make some (like myself) forget what we’re really doing this for.

    Jennifer Larson-New PFCs last blog post..Bloated and Gassey? Ways to Improve Your Digestive Health

  • http://www.mattmahowald.wordpress.com Jennifer Larson-New PFC

    My feeling on this is that if you care more about the quality of what you are writing, and if you are providing your readers with information they can use in some way, the traffic will come.

    I like that you put it all out there, because all the talk about traffic can make some (like myself) forget what we’re really doing this for.

    Jennifer Larson-New PFCs last blog post..Bloated and Gassey? Ways to Improve Your Digestive Health

  • http://www.twitter.com/nhamilt Nicole Hamilton

    You passion is infectious! We talk about scalablity and ROI, but I would have to agree measuring success by the relationships we build, the great conversations we never thought possible and the value we walk away with are the things the matter most.

    Great things to keep in mind as I move forward. Thanks!

    Nicole Hamiltons last blog post..nhamilt: Check out @ambercadabra ‘s "Why I Don’t Care About my Blogs Traffic" http://is.gd/hOLI Now that’s someone who is in it 4 the right reasons

  • http://www.twitter.com/nhamilt Nicole Hamilton

    You passion is infectious! We talk about scalablity and ROI, but I would have to agree measuring success by the relationships we build, the great conversations we never thought possible and the value we walk away with are the things the matter most.

    Great things to keep in mind as I move forward. Thanks!

    Nicole Hamiltons last blog post..nhamilt: Check out @ambercadabra ‘s "Why I Don’t Care About my Blogs Traffic" http://is.gd/hOLI Now that’s someone who is in it 4 the right reasons

  • http://OnlineMarketerBlog.com DJ Francis

    I think this is a great post. It’s actually part of the reason I’m in a short blogging hiatus – to refocus my strategies and goals. I was getting really hung up on traffic, comparing myself to other bloggers, etc. Bad scene, man.

    But could you tell us how you got to this point of not caring about traffic? For instance, were you obsessed with it before and then had an epiphany? What suggestions would you have to keep people mindful of this on a daily basis? I find this is something that I read and think “yeah, she’s totally correct,” and then the first thing I check in WordPress is my stats.

    Perhaps what I’m stuck on is the need to improve – something a lot of bloggers can relate to. And one easy way to determine measurable success is through traffic stats. So what do we replace it with? How can we gauge if we’re on the right path on any given day?

    Any suggestions are welcome. Thanks for the post!

    DJ Franciss last blog post..Please Take The OnlineMarketerBlog Survey

  • http://OnlineMarketerBlog.com DJ Francis

    I think this is a great post. It’s actually part of the reason I’m in a short blogging hiatus – to refocus my strategies and goals. I was getting really hung up on traffic, comparing myself to other bloggers, etc. Bad scene, man.

    But could you tell us how you got to this point of not caring about traffic? For instance, were you obsessed with it before and then had an epiphany? What suggestions would you have to keep people mindful of this on a daily basis? I find this is something that I read and think “yeah, she’s totally correct,” and then the first thing I check in WordPress is my stats.

    Perhaps what I’m stuck on is the need to improve – something a lot of bloggers can relate to. And one easy way to determine measurable success is through traffic stats. So what do we replace it with? How can we gauge if we’re on the right path on any given day?

    Any suggestions are welcome. Thanks for the post!

    DJ Franciss last blog post..Please Take The OnlineMarketerBlog Survey

  • http://leodimilo.com/internetmarketingblog/feed Leo

    Hi Amber,

    Good post. You touched on something that most marketers find it easy to forget (I just didn’t realize that bloggers would get caught up in it as well).

    Personally, I think it is easier to think about large sums of people as “traffic” or “targeted traffic”…once you get above 100, it gets hard to consider them individuals…I guess you could lump people into a single worldview provided that your site is a niche site.

    Heck, come to think of it…I really don’t know…

    Leos last blog post..Take Back Your Life…How to Get More Traffic to your Site With Just One Post a Week..

  • http://leodimilo.com/internetmarketingblog/feed Leo

    Hi Amber,

    Good post. You touched on something that most marketers find it easy to forget (I just didn’t realize that bloggers would get caught up in it as well).

    Personally, I think it is easier to think about large sums of people as “traffic” or “targeted traffic”…once you get above 100, it gets hard to consider them individuals…I guess you could lump people into a single worldview provided that your site is a niche site.

    Heck, come to think of it…I really don’t know…

    Leos last blog post..Take Back Your Life…How to Get More Traffic to your Site With Just One Post a Week..

  • Amber Naslund

    @DJ – I was never obsessed with it. I didn’t start blogging to be “known”. I started blogging because I had something to say, and I get writers cramp. :) Believe it or not, I cared much more about subscribers than I ever did traffic.

    In the beginning, those first few were validation for me that I was doing something right, connecting on some level. But to be perfectly frank, I always had confidence that if I wrote regularly, spoke freely and clearly, and stayed true to me, people would find me.

    My interactions on Twitter are exactly the same way. I didn’t set out to build a “fan base”. I set out to make friends. It’s a very organic thing.

    I don’t try and “find something to write about”. I write about what I’m thinking, even when it’s imperfect. I don’t go to Twitter wondering how I’m going to get more followers today, I go there to talk and chat and interact. The rest happens on its own.

    I know it sounds overly simplistic. But it is. The trick is just letting go. Participate because you want to. Write because you feel like it. Take off the filters a bit and just GO. The “right path” is yours alone, and I promise you, if you’re out there and just connecting with people, the rest takes care of itself (even the self-improvement part).

    (Oh, and measurable success has nothing to do with stats. Those are just eyeballs, not success. Pay much more attention to what people are saying to you. In comments. On Twitter. In email. That’s the right yardstick, not a number. Success is the lasting, enduring connections.)

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  • http://rickmorganconsulting.com/blog Rick Morgan

    Of course it is just that “caring” that leads to more of us wanting to spend some of our day “here”. Thanks for being such a gracious host.

    Rick Morgans last blog post..ACT Future Issues Work Group

  • http://rickmorganconsulting.com/blog Rick Morgan

    Of course it is just that “caring” that leads to more of us wanting to spend some of our day “here”. Thanks for being such a gracious host.

    Rick Morgans last blog post..ACT Future Issues Work Group

  • http://www.shelbycollinge.com Shelby Collinge

    Hi Amber!

    Love, Love, Love your post. You can really FEEL your passion and heart, it literally leaps off the page. Thank you so much for sharing :)

    Love and Hugs,

    Shelby Collinge

  • http://www.shelbycollinge.com Shelby Collinge

    Hi Amber!

    Love, Love, Love your post. You can really FEEL your passion and heart, it literally leaps off the page. Thank you so much for sharing :)

    Love and Hugs,

    Shelby Collinge

  • http://ims-seo.blogspot.com Victorseo

    Me, too! As I recently said in my Too much ado about numbers post. It is about Helping and sharing with one. I like to advocate things that I perceive have value. It does make me happy when someone tells me that they found it useful, but I found it useful to myself just bycreating the post. It helps me focus.

    Victorseos last blog post..Reduction is Increased – What I am Doing – Follow up #2

  • http://ims-seo.blogspot.com Victorseo

    Me, too! As I recently said in my Too much ado about numbers post. It is about Helping and sharing with one. I like to advocate things that I perceive have value. It does make me happy when someone tells me that they found it useful, but I found it useful to myself just bycreating the post. It helps me focus.

    Victorseos last blog post..Reduction is Increased – What I am Doing – Follow up #2

  • http://ims-seo.blogspot.com Victorseo

    P.S. I am glad I visited YOUR blog. Not only did I get to read some like-minded thinking, I got to see Comment Luv, which is pretty cool. When my blog grows up i would like to spread the Luv

    Victorseos last blog post..Reduction is Increased – What I am Doing – Follow up #2

  • http://ims-seo.blogspot.com Victorseo

    P.S. I am glad I visited YOUR blog. Not only did I get to read some like-minded thinking, I got to see Comment Luv, which is pretty cool. When my blog grows up i would like to spread the Luv

    Victorseos last blog post..Reduction is Increased – What I am Doing – Follow up #2

  • http://randomactsofleadership.wordpress.com Susan Mazza

    Beautiful! An important message, especially for VERY new bloggers like me who sometimes wonder how long we will be mostly talking to ourselves when what we really want to do is make a difference.

    And maybe it isn’t such a bad thing to fly under the radar a bit because I am still learning how to blog.

    Susan Mazzas last blog post..A Moment of Courage – Part II

  • http://randomactsofleadership.wordpress.com Susan Mazza

    Beautiful! An important message, especially for VERY new bloggers like me who sometimes wonder how long we will be mostly talking to ourselves when what we really want to do is make a difference.

    And maybe it isn’t such a bad thing to fly under the radar a bit because I am still learning how to blog.

    Susan Mazzas last blog post..A Moment of Courage – Part II

  • http://jungleg.com Jorge Escobar

    Great, great message. The same applies to Twitter, Facebook, etc. etc.

    It’s not about the numbers, it’s about what each one of them mean to you.

    I recently did a cleanup of my Twitter follows, my FriendFeed friends and I can tell you, the value that a dozen good Twitterers offer is so intense!

    My last two blog posts have introduced me (virtually, as a start) with influential startup founders. Only good things will happen from then on.

    I’m one of your fans!

    Jorge Escobars last blog post..The Importance of Social Networking for Shy People

  • http://jungleg.com Jorge Escobar

    Great, great message. The same applies to Twitter, Facebook, etc. etc.

    It’s not about the numbers, it’s about what each one of them mean to you.

    I recently did a cleanup of my Twitter follows, my FriendFeed friends and I can tell you, the value that a dozen good Twitterers offer is so intense!

    My last two blog posts have introduced me (virtually, as a start) with influential startup founders. Only good things will happen from then on.

    I’m one of your fans!

    Jorge Escobars last blog post..The Importance of Social Networking for Shy People

  • Amber Naslund

    @Jorge and I’m really thankful for that. And yep, I find value in concentrated little pockets, all the time. Great stuff. :)

  • http://www.thisisherd.com Dirk Singer

    An excellent post Amber. I do look at my site stats but I learned long ago not to be obsessed by it.

    Speaking personally the reason I blog (other than it being a shop front for our business of course!), is it serves as a kind of online scrap book of things I find to be used later, it’s writing practice and – most importantly – it’s given me an avenue to connect to people around the world I’d never have come across otherwise

  • http://www.thisisherd.com Dirk Singer

    An excellent post Amber. I do look at my site stats but I learned long ago not to be obsessed by it.

    Speaking personally the reason I blog (other than it being a shop front for our business of course!), is it serves as a kind of online scrap book of things I find to be used later, it’s writing practice and – most importantly – it’s given me an avenue to connect to people around the world I’d never have come across otherwise

  • http://www.steigmancommunications.com Daria Steigman

    Hi Amber,

    Awesome post, and one that reflects why you have a lot of fans–and blog readers. Your post is a good reminder that social media in all its forms is about providing value and, most of all — being authentic.

    Have a great weekend,
    Daria

  • http://www.steigmancommunications.com Daria Steigman

    Hi Amber,

    Awesome post, and one that reflects why you have a lot of fans–and blog readers. Your post is a good reminder that social media in all its forms is about providing value and, most of all — being authentic.

    Have a great weekend,
    Daria

  • http://fakingit.tumblr.com Shannon Molloy

    I’ve just started a blog to document the transition from journalism to public relations and I have no idea how much traffic I should expect. After a day, there had been 30 unique visitors. Is that pathetic, or indicative of a new site?

    After reading this post, I think I’ll stop worrying about that and focus on documenting my journey. Kind of like “if you build it, they will come”.

  • http://fakingit.tumblr.com Shannon Molloy

    I’ve just started a blog to document the transition from journalism to public relations and I have no idea how much traffic I should expect. After a day, there had been 30 unique visitors. Is that pathetic, or indicative of a new site?

    After reading this post, I think I’ll stop worrying about that and focus on documenting my journey. Kind of like “if you build it, they will come”.

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  • http://agingreluctantly.com Harold Shaw

    Amber – thank you for reminding me that the “stats” are not the reason for setting up my blog, I just setup my first domain and it is a hobby, not a living, but I got caught up in trying to monetize and for that this is just a hobby. I will never make my living doing this :)

    I need to get back to having fun and just writing about what I set the blog up for…how aging is affecting me and my attitudes.

    Thanks again for the reality check.

    Harold

    Harold Shaws last blog post..THE OBAMETER-ST. PETERSBURG TIMES

  • http://agingreluctantly.com Harold Shaw

    Amber – thank you for reminding me that the “stats” are not the reason for setting up my blog, I just setup my first domain and it is a hobby, not a living, but I got caught up in trying to monetize and for that this is just a hobby. I will never make my living doing this :)

    I need to get back to having fun and just writing about what I set the blog up for…how aging is affecting me and my attitudes.

    Thanks again for the reality check.

    Harold

    Harold Shaws last blog post..THE OBAMETER-ST. PETERSBURG TIMES

  • http://www.Asfaq.com Asfaq Tapia

    I have always believed that pageviews are not the only way to measure popularity, participation is. I’d also like to take this opportunity to thank you personally for your wonderful posts, for building a place which allows me to have a decent conversation on social media and allows me to get away from all the noise in my echo chamber.

    Its been a wonderful journey so far and am enthusiastic about what’s in store :)

    very best,
    ~ me

    Asfaq Tapias last blog post..How to approach a journalist

  • http://www.Asfaq.com Asfaq Tapia

    I have always believed that pageviews are not the only way to measure popularity, participation is. I’d also like to take this opportunity to thank you personally for your wonderful posts, for building a place which allows me to have a decent conversation on social media and allows me to get away from all the noise in my echo chamber.

    Its been a wonderful journey so far and am enthusiastic about what’s in store :)

    very best,
    ~ me

    Asfaq Tapias last blog post..How to approach a journalist

  • http://klcesarz.wordpress.com/ Kevin Cesarz

    Amber
    Nicely done. Thanks for throwing the change of pace pitch it is just what I needed today.

    Kevin Cesarzs last blog post..Shortlist of 2009 social media examples

  • http://klcesarz.wordpress.com/ Kevin Cesarz

    Amber
    Nicely done. Thanks for throwing the change of pace pitch it is just what I needed today.

    Kevin Cesarzs last blog post..Shortlist of 2009 social media examples

  • http://ariwriter.com Ari Herzog

    This is your blog. What about your micro blogs and other social networks?

    Ari Herzogs last blog post..Scientific Study of Twitter Proves What You Told Me: Value, Value, Value!

  • http://ariwriter.com Ari Herzog

    This is your blog. What about your micro blogs and other social networks?

    Ari Herzogs last blog post..Scientific Study of Twitter Proves What You Told Me: Value, Value, Value!

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  • http://rlagency.wordpress.com Rob Lubow

    You started by saying “Someone’s bound to yell at me for this,” and no one did, which is usually my cue. So I’ll be the one to yell at you.
    Of course, I loved everything about your post, so it won’t be easy.

    So here goes:

    Of COURSE you care about numbers!!!!!! yes, you’re going to be YOU no matter what. You’ve established that. And I commend you for it. Nothing beats being real, connecting – these are ultimately the most satisfying principles to live by, so good for you for figuring it out.

    HOWEVER, don’t tell me your LIMBIC SYSTEM doesn’t go bonkers when you see big numbers. I’m not saying it’s your MOTIVATING FORCE, but it does go bonkers.

    Maybe you prefer the wonderful smoldering felicity of HUMAN CONNECTION to that burst of dopamine from glimpsing the first rumblings of your impending super-stardom. I believe you DO get it, in terms of keeping it real, come what may.

    HOWEVER, you DO care about numbers. Just a little.

    I’m sure your numbers are pretty darn good these days – would make a lot of us envious. You deserve it, we all expect big things from you.

    More than that, if you have managed to create real connections, rather than a bunch of surfacy pseudo-connections in the interest of reaching some sort of critical mass, like I have done so far as a newcomer, than we are truly envious!

    Okay, I yelled. Mission accomplished.

    Rob Lubows last blog post..de-LIVER-ing a :60/:30 TV spot @ $15K.

  • http://rlagency.wordpress.com Rob Lubow

    You started by saying “Someone’s bound to yell at me for this,” and no one did, which is usually my cue. So I’ll be the one to yell at you.
    Of course, I loved everything about your post, so it won’t be easy.

    So here goes:

    Of COURSE you care about numbers!!!!!! yes, you’re going to be YOU no matter what. You’ve established that. And I commend you for it. Nothing beats being real, connecting – these are ultimately the most satisfying principles to live by, so good for you for figuring it out.

    HOWEVER, don’t tell me your LIMBIC SYSTEM doesn’t go bonkers when you see big numbers. I’m not saying it’s your MOTIVATING FORCE, but it does go bonkers.

    Maybe you prefer the wonderful smoldering felicity of HUMAN CONNECTION to that burst of dopamine from glimpsing the first rumblings of your impending super-stardom. I believe you DO get it, in terms of keeping it real, come what may.

    HOWEVER, you DO care about numbers. Just a little.

    I’m sure your numbers are pretty darn good these days – would make a lot of us envious. You deserve it, we all expect big things from you.

    More than that, if you have managed to create real connections, rather than a bunch of surfacy pseudo-connections in the interest of reaching some sort of critical mass, like I have done so far as a newcomer, than we are truly envious!

    Okay, I yelled. Mission accomplished.

    Rob Lubows last blog post..de-LIVER-ing a :60/:30 TV spot @ $15K.

  • http://rlagency.wordpress.com Rob Lubow

    and if you really want to connect, fix my g-ddamn typos. :)

    Rob Lubows last blog post..de-LIVER-ing a :60/:30 TV spot @ $15K.

  • http://rlagency.wordpress.com Rob Lubow

    and if you really want to connect, fix my g-ddamn typos. :)

    Rob Lubows last blog post..de-LIVER-ing a :60/:30 TV spot @ $15K.

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  • http://loyaltyguy.blogspot.com Mark Sage

    Well given you have more comments on this blog post than my blog gets on a daily basis you’re obviously doing something right ;o)

    However, on a more serious note, like you I find it’s just a great way to organise thoughts. You see things all the time and think “thats great” or “why” or “what if” – it’s just nice to be able to write it down and move on. Best of all though I find you think about and research things more – both of which help in the offline world.

    Keep up the posts!

    Mark Sages last blog post..Increasing complaints equals increased profits

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