In a talk I gave last week about community management, I chatted about five different faces that these kinds of positions wear. One of them was that of a builder. A bricklayer, the person tasked with actually putting the pieces together to make the visions and ideas into reality. Then Read more »
This blog is a passion project for me. It’s had the ancillary benefits of introducing me to amazing people, bringing me business, and making me think harder and more intensely about a lot of things than I ever thought possible. But when the chips are down, it’s the desire to Read more »
This week on Friday, I’ll be speaking at the Module 09 Midwest Digital Conference about building internal and external communities. The internal bit is something that I don’t think gets talked about enough, but it’s something incredibly powerful about what’s happening with all this social communication stuff. (By the by, Read more »
We do an awful lot of talking in social media about who’s doing it right, wrong, sideways. We get our feathers in a ruff when we think someone’s calling themselves an expert out of turn, or representing themselves as knowledgeable about social media if they’re really just a poser. Is Read more »
I happen to love the city of Boston. I think it’s one of those warm, intimate cities that’s full of history and personality, and I really enjoy being there. Last winter when I took a trip there, I stayed for the first time at the Jurys Boston Hotel in Back Read more »
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