This is an unprecedented time in communications and in business. Social media is forcing a collision between content and consumption that puts the value of quality of experience and power of personal choice in sharp relief. It’s important to remember that one of the hallmarks of the social web is Read more »
Displaying all posts for July, 2009
Getting Your Colleagues in the Game
When you’re trying to make the case for social media inside your company, it’s not just your bosses you have to convince. Management matters, but often times, your colleagues and co-workers need some education, too. Especially if you’re planning long term and expecting that social media will become part of Read more »
The Ultimate Community Management FAQ
Fair warning: this post is long. Really long. But I have LOTS of questions I get asked on a regular basis around my job, and it didn’t seem right to split them up somehow. I wanted to keep it as one solid reference, hopefully that you can show your boss Read more »
7 Sensible Strides Toward A Stronger Community
It’s no surprise that I have community on the brain lately. Mostly because it’s my job, but I’m reflecting a lot on how much this role is starting to shift organizational mindset toward social media. In fact, the idea of “building community” is often many companies’ first thoughts when embarking Read more »
Who I’m Reading, Vol. 1
I find blogrolls too static. They’re really too easy to post and forget about, and they don’t lend much insight into why you’re recommending that particular blog, or whether they’re just a friend or connection you’re wanting to give a little link-love too. (The latter is okay. It’s just not Read more »
What Happened To Accountability?
Perhaps this isn’t a new trend, and is something that’s pervasive. Perhaps I’m just getting more visibility to it because of my immersion in fast-moving media environments. But there’s a startling lack of accountability swirling around right now, both in business and individual senses. And it’s arresting to me. This Read more »
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