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	<title>Comments on: When To Take It Private*</title>
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	<link>http://www.brasstackthinking.com/2010/02/when-to-take-it-private/</link>
	<description>Make Things Happen</description>
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		<title>By: Part 3 of waht an SMB should do now, Reputation Management. &#171; e-Nertia Marketing&#039;s Blog</title>
		<link>http://www.brasstackthinking.com/2010/02/when-to-take-it-private/comment-page-1/#comment-26245</link>
		<dc:creator>Part 3 of waht an SMB should do now, Reputation Management. &#171; e-Nertia Marketing&#039;s Blog</dc:creator>
		<pubDate>Wed, 27 Oct 2010 20:17:52 +0000</pubDate>
		<guid isPermaLink="false">http://altitudebranding.com/?p=1109#comment-26245</guid>
		<description>[...] of hours and do serious harm to the image and reputation of any business.  So, what do you do about bad reviews?  If they are recent, respond to the individual and attempt to resolve the issue.  You may be [...]</description>
		<content:encoded><![CDATA[<p>[...] of hours and do serious harm to the image and reputation of any business.  So, what do you do about bad reviews?  If they are recent, respond to the individual and attempt to resolve the issue.  You may be [...]</p>
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		<title>By: Kevin Smith and Southwest Airlines &#124; Social Butterfly Guy</title>
		<link>http://www.brasstackthinking.com/2010/02/when-to-take-it-private/comment-page-1/#comment-12846</link>
		<dc:creator>Kevin Smith and Southwest Airlines &#124; Social Butterfly Guy</dc:creator>
		<pubDate>Thu, 18 Feb 2010 14:56:02 +0000</pubDate>
		<guid isPermaLink="false">http://altitudebranding.com/?p=1109#comment-12846</guid>
		<description>[...] Sometimes it makes sense to &#8220;take it private&#8221; (as outlined by Amber Naslund). [...]</description>
		<content:encoded><![CDATA[<p>[...] Sometimes it makes sense to &#8220;take it private&#8221; (as outlined by Amber Naslund). [...]</p>
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		<title>By: Ashley K. Edwards</title>
		<link>http://www.brasstackthinking.com/2010/02/when-to-take-it-private/comment-page-1/#comment-12782</link>
		<dc:creator>Ashley K. Edwards</dc:creator>
		<pubDate>Tue, 16 Feb 2010 22:42:17 +0000</pubDate>
		<guid isPermaLink="false">http://altitudebranding.com/?p=1109#comment-12782</guid>
		<description>Great points!  As someone who manages various social media networks on behalf of the country, I&#039;m very careful about the conversations I have publicly.  But I totally agree with you in that there should be some sort of public acknowledgement to a customer service issue; I always do this.

Thanks for the post!
.-= Ashley K. Edwards&#180;s last blog ..&lt;a href=&quot;http://izea.com/ftc-regulations/&quot; rel=&quot;nofollow&quot;&gt;FTC Regulations and Me&lt;/a&gt; =-.</description>
		<content:encoded><![CDATA[<p>Great points!  As someone who manages various social media networks on behalf of the country, I&#8217;m very careful about the conversations I have publicly.  But I totally agree with you in that there should be some sort of public acknowledgement to a customer service issue; I always do this.</p>
<p>Thanks for the post!<br />
.-= Ashley K. Edwards&#180;s last blog ..<a href="http://izea.com/ftc-regulations/" rel="nofollow">FTC Regulations and Me</a> =-.</p>
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