The Pitch That Worked

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Altitude Branding - The Pitch That WorkedI tweeted the other day that I got a really great pitch via email, and dozens of folks immediately wanted me to share it. But I won’t, partly because I don’t have permission, but mostly because it shouldn’t matter.

Writing a decent email pitch isn’t complicated. And I know some folks are looking for the Almighty Template (to you, I say sternly and a bit impatiently: quit looking for shortcuts and learn for yourself). But here’s my assessment of why this pitch worked, and a bit of a tricky bit at the end that is really the linchpin of the whole thing.

Concise

We all get tons of email. No one – I repeat, no one – wants to wade through a tome of paragraphs and prose. Send a nice intro, a quick summary, a few key details, and let the recipient ask for more information if they’re interested in it. If I’m interested, I WILL ask for more info. If I’m not, all the words in the world aren’t going to convince me otherwise.

Personal

Don’t you dare try to say “I love your blog” if you’ve read the last three posts and are attempting to feign interest. I don’t care if you love or even read my blog, and that’s not important to me if your pitch is good. What’s more important is that you’re friendly, personable, and interested in me and what I do, and the audience and community I serve. We’re all people here, and while we have jobs to do, it matters to me that we can talk to each other like humans and not “bloggers” and “PR people”.

Focused

Know exactly what you’re asking me to pay attention to, and point to it directly. In this case, it was a project, and it came with a quick summary of the purpose of the project and a link. Are you asking me to cover it on my blog? Tweet about it? Take some action of some kind? (This one actually will require a pretty significant commitment on my part if I do it). Be precise, and tell me exactly what you’re asking me to commit to so I can put it straight on my to-do list if I’m interested. Open ended means that I have to stash it to think about later, and even with the best intentions, that can sometimes mean it gets forgotten.

Relevant

And that means relevant to me not you. A little research can tell someone that I’m in the social media space as a community director for a software company, I have a daughter, I travel a lot, stuff like that. Any of those three categories is at least a starting place to see if your stuff lines up with my universe. And while I know you can’t read my mind, at least let me know what dots you connected, as in “I know you’re a mom, and we’re hoping that you might find something like this fun to do with your kids.” And hey, this is shocking, but if you’re in doubt about a fit, why not ask before you pitch?

Sticky Part: Interesting Project

This is what it ALL boils down to, guys. All the PR polish, best practices, and well-written pitches in the world will not do a damned thing if your project, product, or idea isn’t interesting. And that means interesting to other people. It’s really easy to convince ourselves that something is big news to US because we’re close to it, instead of looking at the news with some perspective.

I know it’s hard. I know you get saddled with crap from your clients that isn’t remotely newsworthy, yet you’re commanded to go out there and tell people about it anyway. Your job is to either find a way to make it interesting, or be brave enough to push back on your client and tell them why it isn’t. You’re paid to be an adviser and protector of the relationships you have with your media contacts, not just a lackey that follows direction blindly.

That also means that if “interesting” is relevant to just a small, niche group – like, say, buyers of specialized medical equipment – then guess what? That’s who you pitch. Even if there’s only 10 of them. And again, you have to teach your clients that no, Gary Vee is not likely to do a video about it, and that they should be fishing in the proper pond, no matter if it’s large or small. Volume doesn’t equal impact. If they’re not listening, or if you don’t understand that, maybe neither of you are ready to be doing this kind of outreach.

The Unteachables

All of these things require a bit of judgment and finesse, which isn’t really teachable, unfortunately. It’s about saying to yourself “If I were the blogger here, outside of my bias, would this get my attention and why?” Being honest with yourself about that as a HUMAN instead of just the media relations pro can help an awful lot.

And I teeter on the fence all the time about whether you can teach people and relationship skills. Can you teach someone to pen an email that’s friendly yet professional? I don’t know. I feel like many of the people I know that do it best just, well, do it. It’s just wired into the way they work. I know personally I never got “coached” about how to send an email to a donor prospect. I just knew what felt like the right tone and approach.

I believe you can teach nuance, style, all that mechanical stuff. But can you really teach intent? I’m not sure.

So Then.

Have I told you all the stuff you already know? And if so, why are so many folks still struggling with this? Or is this all revolutionary and new and not obvious? I’m really eager to understand the Quest for the Perfect Pitch and why it seems to go wrong so often. Big discussion I know, but what the heck.

Sound off.

image credit: JonathanRossi

 

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  • David Naylor

    HI Amber,

    I just joined your blog. I LOVE YOUR BLOG! ha, just kidding. Here is my pitch:

    If I sent you a movie that I just saw at South by South West FFF, about a man who traveled the world, then became a teacher, and created a game called “The World Peace Game”, where 4th graders took the roles and positions of the people in world power (Primse Ministers, Arm Dealers, United Nations, Sabatogers, World Bank, etc) and the teacher was a REAl teacher, he didn’t teach. He let them think it through, solve their own problems, and we go to see these children hit road blocks, mind blocks, and instead of being told the answer or told what to learn, they literally had to figure it out and you could just see, witness, and watch their minds stretch from the audience. The movie needs to be seen and heard, and they need help. I promise you it will not only be worth your 70 minutes, it will change you in some way, for the positive, and hopefully you will tweet about it. I told the producer/director who took questions I would help him, the audience wouldn’t stop asking questions after the movie, it was that impactful.

    Oh, and feel free to critique my pitch if you’d like.

    Wdnaylor@gmail.com – David Naylor (I will tell you if the kids won the world peace game over 8 weeks of playing)

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  • http://www.xtraxtra.com/blog Cooley Horner

    I kid you not, this post really opened my eyes. I graduated in May with a degree in Communication, and I now work for a new company in a new position that seems to change all of the time. I have done many pitches across different mediums, and while I think I’m a strong writer, my email/social media pitches have the lowest return rate thus far. This post brings up a lot of great points and speaks to problems I think many of us have. We get so connected to our own brands that it’s easy to become distanced from the most important person out there: the possible consumer.

    Thanks for another great post, Amber. I’m having a wonderful (and educational!) time reading through your posts.

    C.

  • http://www.xtraxtra.com/blog Cooley Horner

    I kid you not, this post really opened my eyes. I graduated in May with a degree in Communication, and I now work for a new company in a new position that seems to change all of the time. I have done many pitches across different mediums, and while I think I’m a strong writer, my email/social media pitches have the lowest return rate thus far. This post brings up a lot of great points and speaks to problems I think many of us have. We get so connected to our own brands that it’s easy to become distanced from the most important person out there: the possible consumer.

    Thanks for another great post, Amber. I’m having a wonderful (and educational!) time reading through your posts.

    C.

  • Joanne Taylor, Boise

    This is one of the best blog posts I’ve read related to our work. I just read it again for the third time. I saved it in my favorites and have shared it around. Good to know, and have proof, that I’m not the only one that thinks this way. Now, when clients/co-workers start questioning the MO at Joanne Taylor PR, this is one of the articles I send to them for reference. Thanks from Boise, Idaho!