Finding What Fits

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Expert TailoringLooking for a job? Hiring someone?
Look for the suit.

No, no, not that kind of suit (though that might be helpful with some kinds of jobs).

I mean look for what suits.

When we craft our resumés, we focus on cataloging all the things we’ve done. We outline (via vague objectives rewritten for every new opportunity) what we want to do next. We list if and where we went to school, what we did there, what we’ve done since. We talk about bottom lines we’ve affected, changes we’ve made, and budgets we’ve managed. We talk about our skills, and what we’ve done—and, hopefully, what we can do—with them.

It makes sense. After all, the folks that hire us are looking for the ideal skill set, preferably ours. They want someone—us!—who’s already done what they’d need us to do. They want someone who can “hit the ground running” (like us!), someone with whom they can “fire and forget” (still us!), someone with deep experience in industry X (us!), or who studied Y (us!), or all of the above (us! us! us!).

Which is all fine until who we are isn’t “right.” Until we start hearing about “fit.” Until we start to hear, “be careful,” “tone it down,” or even “wear more lipstick.” That our way is not the way things are done around here (especially frustrating if we were hired to shake things up or bring outside perspective).

Or maybe it starts with us, after the first blush of excitement about being someplace new wears off, and we start feeling like an outsider—and not the constructive heretic kind. The kind that feels combative and lonely. Or bored. Or impatient.

And we wonder how it all went wrong.

It’s hard to admit that we’re not always the right person for the job. Harder still to admit that what makes us not right has nothing to do with what we’re capable of… and everything to do with how we’re wired.

We can be incredibly skilled at what we do, but it won’t matter a whit if how we do it doesn’t match up to the needs and values of where we are, or even who we are.

It’s information asymmetry, on both sides: You (hopefully) know way more about yourself than your prospective employer does, just as the person hiring you knows a heck of a lot more about the job and the kind of person that would thrive in it than you do. Is that a system you can game? Absolutely. You know how to make yourself seem like the perfect person for the job. You may even convince yourself it’s a job you really want.

The problem is, that game? It only has one player. You. So every time you win, you lose.

But we’ve all done it. We’ve all accepted a job (or hired someone) despite the warning bells, hoping somehow we or they would change shape, or the job would. (We didn’t. They didn’t. It didn’t.) We’ve taken a job because it seemed like a good match at the time, only to discover it just didn’t suit us. We hired the person with all the best credentials, only to discover they just didn’t fit.

In other words, we ignored the most important skill set of all, the one that comes from temperament. Ours. Theirs.

And yet, as I learned long ago, people hire for skills… and fire for personality.

So how do we get around it? How have you?

image credit: cuttlefish

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  • http://www.crossingmarketingandit.com Elmo

    You really hit on a profound truth: if the person doesn't fit everyone's time is wasted. But how do you figure out who fits and who doesn't? That's the challenge.

    One of the best hiring processes I've heard about is the one Dave Ramsey uses for his organization and which he outlines in his EntreLeadership training. It's a 12-step process that works well for getting the right person on the bus and into the right seat. According to his philosophy, resumes and references are the 2 least useful parts of the process. They hire for skill, enthusiasm AND personality. They look for people who will fit the organization and be a member of the team – not just an “employee,” much like the “Level 5 Leader” would do as described in Jim Collins' “Good to Great.”

  • danperez

    Tamsen, I'm gonna take issue with this post due to its rather “glass half empty” outlook. Sometimes we go for a job that we're not sure we can handle and we surprise our superiors (and, most importantly, ourselves) and surpass all expectations.

    And sometimes, we hire someone who may not have all the qualififcations but we have a “gut feeling” about it and we end up being rewarded by an over-achieving hire. Surprise!

    It's all a crap shoot in the end, yes? It's what makes life interesting – the challenges, not being right all the time, for better or for worse. And this is coming from someone who has hired, fired, and been fired himself…twice!

    If you're not the right person for the job, you'll soon know it (I did) and your superiors will know it (they did) and hopefully you'll come a little closer to the truth about what type of job (and job environment) will be a better fit for you (I have). “So every time you win, you lose.” I don't buy that. Everytime you lose…you win. Or at least you should be looking at it that way.

    Hug.

  • http://brasstackthinking.com Tamsen McMahon (@tamadear)

    Thanks for the tip on Dave Ramsey's process, Elmer. I completely agree about resumes and references being the least useful, and am glad to see that someone's at least attempting to figure out a process that gets to the positive “gut” feelings Dan references below. Whatever we can do to make better matches out of the gate is a plus for all of us, I think.

  • http://brasstackthinking.com Tamsen McMahon (@tamadear)

    Hey, Dan. The winning/losing thing is more about gaming the system–when you're operating *against* your gut feeling just to get in some place, or if you're the one hiring, to get the “best” person… on paper. In fact, it's the positive gut feeling I think we need to pay more attention to–that feeling so often gets ignored in favor of a candidate with a better-matched skill set.

    And yes, every time things don't work out, or every time we outgrow a job, we learn more about our temperament and what types of organizations and jobs suit us best. But I'm curious if we can find ways to get at that before the often-painful hiring-firing (or quitting) rigamarole. What do you think?

  • Mandy

    Thank you for this post! I love that you are willing to explore the notion that skills are just one of the pieces of a puzzle when looking for a match. It is difficult for job seekers to find the strength to show their true selves in an interview, for fear they will not get the job. I struggle with ways to encourage people to simply put forth a professional, but authentic self. Skills are teachable. Personality is, as we all know, not easy to change. I want a workplace where people don't just work well together because they have complementary skill sets. Our careers become our lives – we ought to seek an environment and a workplace that matches our needs, strengths and natural fit. GREAT post!

  • danperez

    Heck, that would be nice but then what fun would that be? ;)

  • http://twitter.com/mediadissector MediaMaven

    Good post–but I was disappointed that you didn't give any suggestions on how to find the job with the best fit, what kind of questions to ask in an interview, how to really assess how a person would work within a job. I did not fit in at my last job, no matter how hard I tried to, and that was a very frustrating and at times a very sad experience. I subsequently lost that job because of my personality and lack of fit (since they didn't have any good reason to terminate me), and I've been trying to figure out how best to “fit in” in jobs the past several months. I have had a few interviews where I feel the job/environment is not best for me, but of course in this climate I feel that I can't be so “picky” (not that the offers have come in). Other than my own soul-searching, of course, how do I best find out whether I will fit in well?

  • http://brasstackthinking.com Tamsen McMahon (@tamadear)

    I struggle with the same thing, Mandy, and clearly MediaMaven (below) does, too. How do we get to not only that level of self-awareness, but also of comfort with what that awareness reveals?

  • http://brasstackthinking.com Tamsen McMahon (@tamadear)

    It's a great question–and the main reason I wrote the post: to figure out how we can best determine what our own temperament is (so that we can find the right fit and represent ourselves accurately), and how can employers determine ahead of time the temperament they need for the positions they need to fill?

    A lot of my own awareness came through years of trial and error. I've learned I'm a builder, not a maintainer, that I enjoy strategy far more than tactics, that I work best collaboratively and not hierarchically, etc. Given those learnings, I tend to ask questions about those things of potential employers. When I'm the one doing the hiring, I try to ask questions that assess both how people self-identify (On the continuum of strategist and tactician, where would you put yourself? What stresses you out? What type of work do you enjoy doing the most? What type of work frustrates you? etc.) AND how they'd react in certain situations (It's an hour before the end of the day, and 2 “top priority” items land on your desk, both with end-of-day deadlines. What do you do?).

    There are a number of online resources for “great interview questions” (a quick Google search can help you find them). It can be helpful to look at those and think through not only how you'd answer them, but what your answers might say about you to the person interviewing. I've also found those lists to be very useful to find questions that I want to ask of the interviewer–because, after all, an interview is an opportunity for BOTH sides to determine if there's a fit.

    And, while some may dismiss them, I've found tests, particularly the Myers-Briggs, to be a great way to understand what in a job will inspire and frustrate you.

  • http://fabricecalando.ca/ Fabrice Calando

    This is a great post. Thanks for sharing! It reflects what I'm going through right now. So far the best way I have found is listen to my “gut.” I've always been happy when I listened to it. Unfortunately it's not a very scientific and reproducible way of going about it. I'll have to check out Dave Ramsey's process…

  • http://twitter.com/webby2001 Tom Webster

    We're research dweebs, so here's one I particularly like to determine whether or not a given applicant is “Edison material”: You flip a coin 10 times – the first 9 it comes up heads. What will the 10th flip be, and what are the odds?

    :)

  • http://brasstackthinking.com Tamsen McMahon (@tamadear)

    I love it. One of my favorites: How would you find a needle in a haystack?

    (My answer? Burn the haystack, which I'm happy to say, was later proved by the Mythbusters to be the best way.) ;)

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