Sound communication is the carrier for so many things. For our emotions, for our ideas. For our causes. For the information we need to do our jobs. We often take it for granted and would often do well to give it more conscious attention. The increasingly social and distributed nature Read more »
Displaying all posts for Communication
Time to Kill the Elephants
I’m going to guess you’re pretty familiar with the elephants in your room. Sure, you don’t talk about them. You may have even convinced yourself they aren’t really there. But you know them. Well. They’ve got you backed against a wall, hip-deep in shit. So yeah, those elephants. Time to kill Read more »
Becoming a Conscious Written Communicator
Relationships, company cultures, and communities are built – and either made or broken – on the basis of communication. Innately, we as humans want to be heard, informed and aware. When communicating, we crave the nod of the head from others that says “I see you, and I’m giving my Read more »
To Be Or Not To Be…The Smartest?
The more flexible the web and the more fluid communication becomes, the easier it is to express what we think. Not only to have an opinion, but to gather reams of information around that opinion. To collect and impart knowledge. To become an expert in something faster than ever before. Read more »
Get Your Hands Dirty and Change Something.
There are countless books, articles, academic papers, blog posts, and the like around things like “change management”. (One book I particularly love is Switch by Chip and Dan Heath. Thought provoking, accessible, and insightful.) But here’s an important thing to note about change: It’s not simply going to happen because Read more »
The 3 Identifying Elements of a Social Media Crisis
What constitutes a crisis? Discovering that someone has left a review saying they saw a mouse at your restaurant is certainly disconcerting. But is it a crisis? No. The social media monitors in your organization need to have a mutual understanding of what is a real crisis and what the Read more »
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