This isn’t a short read (about 30 pages) because it’s all the posts smashed into one document. But it puts them all in one place, and hopefully gives you a go-to resource – for your work, your boss, your clients.

I’m hopeful it’s helpful to you as you do some real, actionable planning in your companies. And if you have ideas about how to make it better, please share them.

As a quick recap, the book covers:

• Why you might need a team
• Assembling the team
• Sorting out some roles and responsibilities
• Listening tools and ideas
• Participation tools and ideas
• Communicating and reporting back within the team
• A case study on how Humana has built their team

I’d love it if you’d download it, share it liberally, tell your friends. It’s free. And do share your feedback or ideas for additions or improvements. What have I left out?  My email’s right in the sidebar, or you can always find me on Twitter (that’s in the sidebar too).

Happy reading!

A post from Brass Tack Thinking
The Social Media Team Ebook