Social media isn’t all about planned campaigns and editorial calendars. In some cases, the best way to make an impact – to win the hearts and minds of customers and prospects – is by being timely, hyper-relevant, and individualized. This is contextually appropriate, just-in-time marketing where you find a chance Read more »
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Engagement as a Universal Constant

How familiar are statements like these? “Gee I really wish such-and-such would just engage.” “Be engaged in order to be successful in social media.” “Social media is different than marketing because it’s about engagement.” “We really want to engage our community.” All fair statements, through their own lenses. But Read more »

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