One of the important points I often make about social media, engagement, customer experience, and anything related to human connection is that we, as individuals, don’t scale. Singular human touchpoints and interactions have limits. Period. It’s a reality of physics and the space time continuum (or something). You cannot and Read more »
Learn the 7 shifts that will make your business faster, smarter and more social in this straight-shooting, actionable book by Amber Naslund and Jay Baer.