“Once upon a time, customer contact was centralized around the switchboard, and the phone was the preferred method for communication between companies and customers. When it rang, you answered, because it was likely a customer or a potential customer on the other end of the line. Now, the calls are Read more »
Let me tell you a little something about brass tacks. Though the origin of the phrase, “Let’s get down to brass tacks” is unclear, there are a couple of theories: It refers to the tacks used both structurally and decoratively in upholstery It refers to the tacks or nails Read more »
Today’s is a guest post from Matt Ridings, a friend of mine who has a sharp mind, even sharper wit, and a refreshingly pragmatic and holistic approach to all this social stuff. You can find Matt on Twitter at @techguerilla (but don’t say I didn’t warn you). Lately I’ve Read more »
Learn the 7 shifts that will make your business faster, smarter and more social in this straight-shooting, actionable book by Amber Naslund and Jay Baer.
(Or, download a free chapter here.)
Want energy? Enthusiasm and passion? Perspective from a seasoned professional? Concrete and actionable content about social media and business without the fluff and hype? I'm just the speaker for you.