We caution people to be mindful of what they post online, because it lives forever. What really lives forever? Words. Words are hard to take back once they’re spoken. You can explain, caveat, clarify, even apologize. But the words are always there. And they linger. More specifically, the feelings those Read more »
A healthy business culture is something we all aspire to. We hold up shining examples like Zappos or Southwest Airlines when we talk about the kind of personality and mindset we want to portray to our employees and customers. There’s an important element in defining that culture that we Read more »
Learn the 7 shifts that will make your business faster, smarter and more social in this straight-shooting, actionable book by Amber Naslund and Jay Baer.
(Or, download a free chapter here.)
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