Displaying all posts for Online Communities

The Importance of Boundaries

The emergence of the internet, real-time web, and social media technologies have made the “work” day longer and longer. There’s no such thing as an 8-to-5 job anymore, and if you work in the web space, there’s an emerging expectation that you’re constantly available and immediately responsive. But where’s the Read more »

The Critical Mass Of Listening

What’s your expectation for a company when it comes to listening – and acknowledgment and response? My friend Jeff Shuey and I chatted a bit about Foursquare the other day on Twitter. I said I didn’t really get it yet. He was dismayed that he thought they had some customer Read more »

Effective Criticism

Criticism can be good. It can be a very healthy way to learn, to grow, to identify flaws in your system – either personal or professional. And now, the internet sure gives us myriad ways to deliver said criticism without much forethought, in a flash, and without making it very Read more »

What’s Next ‘Round Here

Image for What’s Next ‘Round Here

So. I was thinking. I asked. You answered, and you got me thinking a lot about what’s next for me and for this blog and where we’re all headed together. And I didn’t want to leave that thread unfinished, so here’s what I want to share with you. I started Read more »

Keep Your Eye on The Ball

Image for Keep Your Eye on The Ball

Social tools – and the internet at large – give us unprecedented insight into the world around us in a way we’ve never had before. They also give us unlimited ability to pay far too much attention to what other people are doing, and formulate opinions, conjecture, assumptions and judgments Read more »

Pages:12»