Displaying all posts for Online Communities

Familiarity, trust, and the path in between.

This big, vast world of social media is a boon indeed. We’re humanizing comunication left and right with it, and that means big opportunity for businesses to bring down some walls and make better connections with their customers. It also means that there are opportunities for lots of virtual ice Read more »

A Brief Epilogue

Ugliness exists all over the place. It happens around us every day, and irrationality abounds. Human nature, I suppose. On Twitter, though, and more largely throughout all of social media, it happens in the bubble for the whole Twitterverse to see. Calling someone out doesn’t require a letter to the Read more »

Value Through the Looking Glass

“Value” is a word that gets tossed about quite liberally in the business world, attached to anything that has any sort of perceived worth. Things are billed as “bringing value” or “adding value” or “providing value”. The trouble is, value is in the eye of the beholder. I’ve especially heard Read more »

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